PrimeCharts & EasySoft Online Services
Forgotten Your Password      
  If you have forgotten your password, we can send it to you using the e-mail address we have. Send Password
           
Changed Your E-mail      
  If you have changed your e-mail address from what we have on our system, and you do remember the password relating to that e-mail address, then go to the 'Log In' page, enter your original e-mail address and password. Once logged in, please update your e-mail address with the relevant 'Quick-Link' on the left side of the Home page. Log In
           
Forgotten Your Password & Changed Your E-mail      
  If you have changed your e-mail address from what we have on our system, and you also do not remember the password relating to that e-mail address, then we can ask you your three unique questions. Enter your answers to these questions, along with your new e-mail address, and we will update you e-mail details, and send your password to your new e-mail address. You can then log in with these new details. Send Password to a New e-mail Address
           
Forgotten Your Password, Changed Your E-mail & don't know your 3 Questions      
  You will need to send us all your details, along with a current telephone contact number. Over the next 48 hours, one of our support personnel will contact you, verify your details, and update your account so that you can then log in. Request Manual Assistance

In providing computer software packages, methodologies, stock exchange data and/or training, PrimeCharts does not take into account the investment objectives, financial situation and/or particular needs of any particular person.  Before making an investment decision on the basis of a computer software package, the investor or prospective investor needs to consider, with or without the assistance of a securities adviser applicable to the area in which the investor resides and/or intends investing in, whether the advice is appropriate in light of the particular investment needs, objectives and financial circumstances of the investor or prospective investor.

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